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7207001790 info@cartzuno.net Fixed scope and fixed fee on every service, GST included

Production Care

Outage Detection and Alerts

Monitoring and alerts that spot problems before your customers notice, tuned carefully so every notification is worth someone stopping what they are doing.

  • 6 working days
  • Scope published below
  • GST included
  • Ref. CZ-MS-105

Overview

Monitoring usually disappoints for opposite reasons: silence when something breaks, or so many alerts that people stop reading them. We run availability probes from several regions, compare error rates and response times with limits based on your actual traffic, and send each alert according to its seriousness, so minor warnings go to a chat channel while a genuine outage calls a person. Your dashboard is kept to the few figures that truly reflect system health.

What you receive

  1. Uptime checks on your key endpoints from multiple global regions
  2. Application monitoring tracking error rates and response latency
  3. Server metrics covering CPU, memory, storage and open database connections
  4. Alert thresholds tuned to your real traffic rather than defaults
  5. Severity-based alert routing to chat, email or phone calls
  6. Public status page, either hosted for you or self-run
  7. Focused dashboard showing only the metrics that signal health

How it runs

  1. Step - 01

    Assess

    We decide which failures matter and what can already be measured.

  2. Step - 02

    Instrument

    We install checks, agents and metric collectors across your systems.

  3. Step - 03

    Tune

    We watch a week of normal behaviour, then set thresholds to match.

  4. Step - 04

    Verify

    Deliberate test alerts prove that notifications really land with someone.

Timeline: 6 working days, counted from the day we receive what we need from you.

Is it a fit?

A good match for

  • Teams that first discover downtime when a customer writes in
  • Products that slowly degrade for days without anyone noticing
  • Companies that have muted their alert channel due to noise

What we need from you

  • Access to your servers, cloud accounts and application
  • Agreement on who is alerted at each severity level
  • A preferred monitoring tool, or our suggestion within your budget

Why it helps

  • Problems reach you ahead of your customers
  • Alerts stay trusted because they fire only on real issues
  • A status page reduces support load during incidents

Questions

Usually an open-source monitoring and dashboard stack, or a managed monitoring service where that suits you better. We agree the expected running cost with you before anything is installed.

Running your own open-source setup can stay below ₹3,000 monthly, while hosted monitoring services charge more in exchange for less upkeep. We compare both before you decide.

Not in this service. It sets up the alerts for your team. If you want our engineers handling responses, that is available through our monthly managed support retainer.

Pairs well with

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